Description:
At KFC, we're not just serving up the world's most famous fried chicken; we're building a team of passionate individuals dedicated to delivering finger lickin' good experiences to our customers every day. As the heart of our restaurant operations, the KFC Restaurant General Manager is a pivotal leader responsible for the overall success of their location. This role demands a dynamic individual who can inspire their team, ensure exceptional customer satisfaction, and drive operational excellence while upholding KFC's renowned standards for food quality and safety. Your leadership will be key in fostering a positive and thriving environment for both our team members and our loyal customers.
What's in it for you:
- Comprehensive Paid Training to equip you with the skills and knowledge for success as a KFC Restaurant General Manager.
- Enjoy complimentary meals during your shifts and benefit from employee discounts at KFC restaurants.
- Access to robust Medical, Dental, and Vision benefits, along with accrued Paid Time Off (PTO) to support your well-being and work-life balance.
- Invest in your future with opportunities for professional development, including potential for advancement within the KFC organization.
- Be part of a globally recognized brand with a rich history and a strong commitment to its people.
- Lead a team and make a tangible impact on the success of your restaurant and the satisfaction of our customers.
Responsibilities of a KFC Restaurant General Manager:
- Assume full responsibility for the overall management and operational success of the KFC restaurant.
- Lead, mentor, and motivate all team members, fostering a positive and productive work environment.
- Ensure the consistent delivery of high-quality food that meets KFC's stringent standards.
- Maintain a clean, safe, and welcoming restaurant environment for both team members and guests.
- Proactively address customer feedback and resolve any issues with professionalism and efficiency.
- Oversee inventory management, ordering processes, and implement strategies for effective cost control.
- Manage restaurant finances, including sales targets, labor costs, and profitability.
- Implement and enforce all company policies, procedures, and operational guidelines.
- Ensure compliance with all health, safety, and food handling regulations.
- Recruit, train, and develop team members to build a high-performing and engaged workforce.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Develop and implement strategies to drive sales and increase customer satisfaction.
- Maintain restaurant equipment in proper working order and coordinate maintenance as needed.
- Oversee opening and closing procedures, ensuring all tasks are completed efficiently and accurately.
Requirements:
What you bring to the table:
- Demonstrated leadership experience in the food service or restaurant industry, preferably in a management role.
- Strong understanding of restaurant operations, including customer service, food preparation, and team management.
- Proven ability to lead and motivate a team to achieve operational goals.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Must be at least eighteen (18) years old.
- Availability to work a flexible schedule that may include days, evenings, weekends, and holidays to meet the demands of the business.
- Physical stamina to stand and walk for extended periods, lift moderate weights, and move safely within the restaurant environment.
What KFC brings to the table:
As part of the KFC family, you'll be joining a global brand with a legacy of success and a commitment to its people. We offer opportunities for growth, a supportive work environment, and the chance to be part of a team that's passionate about serving delicious food and creating positive experiences for our customers.
- Be part of a globally recognized and respected brand.
- Gain valuable leadership experience in the restaurant industry.
- Access opportunities for professional development and career advancement within KFC.
- Work in a dynamic and team-oriented environment.
If you are a motivated and results-oriented leader with a passion for the restaurant industry, and you're ready to take on the exciting challenge of managing a KFC restaurant, we encourage you to apply!
Additional Info:
KFC Restaurant General Manager Employees will receive compensation that aligns with their skills and experience. The specific compensation will be determined based on individual qualifications, experience level, location, and other legally permissible factors, and this will be discussed thoroughly during the hiring process.
The typical starting compensation ranges for new hires in this KFC Restaurant General Manager position across various states and jurisdictions will vary based on experience and market conditions.